Woman Says Air India Made Her Mother Fly Economy Despite Business Class Ticket, Airline Responds

Woman Says Air India Made Her Mother Fly Economy Despite Business Class Ticket, Airline Responds

The airline later reached out to her and assured her that they were investigating the matter on priority A woman took to X to slam Air India after the airline allegedly gave her mother's Business class seat to another passenger on a flight from Delhi to Washington DC. The user, Vitasta, called the airline's behaviour "absolutely ridiculous" and criticised Air India for showing "no regard for customers.'' In a tweet, she recounted the frustrating experience saying how her mother was …