Ikea starts buy-back scheme with promise to tackle waste
"I'm not saying we have all the answers, but we learned enough from the pilots to tell us that this could be something of real value to us and our customers," Hege Saebjornsen, an environmental and sustainability expert at Ikea, told the BBC.
The initiative, originally scheduled to launch in November but postponed because of the pandemic, is now available in Ikea stores across the UK. It is also being launched in the other 26 countries in which Ikea operates.
Used products returned in as-new condition with no scratches will be bought for 50% of the original price, while items with minor scratches will be bought for 40%. Furniture that is well used with several scratches will be bought for 30%.
The Swedish company has already announced it wants to become fully "circular" - eliminate waste through the continual use of materials - by 2030. Ingka Group, Ikea's parent company, recently announced it was investing €4bn in renewable energy.
Ms Saebjornsen, a former sustainability manager at the retailer and now an Ikea adviser on the forthcoming COP26 climate summit, said …
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